Get in touch
Questions about an order, a flavour, or just want to say hello? We're always happy to hear from you.
Visit us
- Address
- 197 Canongate, Edinburgh EH8 8BN
- Hours
Monday–Saturday: 10am–5:30pm
Sunday: Closed- Phone
- +44 (0)131 556 4172
- info@fudgehouse.co.uk
Send us a message
Common questions
Are your fudges suitable for vegetarians, dairy-free or nut allergies?
All of our flavours are suitable for vegetarians, and our Chocolate Coconut Fudge is dairy free. Some of our fudges do not contain nuts, but due to the risk of cross-contamination in our kitchen we can't guarantee any product is free from traces of nuts.
How should I store my fudge, and how long does it keep?
Keep your fudge somewhere cool and dry. It can be refrigerated or frozen if you prefer, though this may change the flavour and texture slightly. For the best flavour and consistency, we recommend eating it within 3 weeks of purchase.
What's the weight of a fudge slice or a box?
As all our fudge is cut by hand, each slice usually weighs between 60–70g. A box of 6 weighs approximately 400g, and a box of 10 around 700g.
How quickly will my order be processed and delivered?
We aim to post orders the same day when placed before 1pm Monday to Friday (orders after 1pm on Friday go out the following Monday). Within the UK we offer standard Royal Mail delivery or Next Day Delivery; once with the courier we can't guarantee delivery time, but most orders arrive within a few days of dispatch.
Do you ship internationally?
Yes — we regularly ship to fudge lovers all over the world. For Europe we use a tracked & signed Airmail service, and for other destinations an expedited DHL Express option. If you're unsure whether we ship to you, drop us an email and we'll confirm.
There's a problem with my order — what should I do?
Please get in touch by email straight away and we'll sort it out for you.
